Common Questions When Ordering
The watermarks, are they printed on to the design?
No, These are simply to protect our designs and never printed.
As our designs are just that awesome we have constant barrage of other sellers trying to either steal or copy our designs.
How long and how much is shipping?
We offer same-day printing and shipping for all out products as standard!
The cut-off for this is 11.00am GMT
No silly gimmicks or extra fees just a plain simple efficient service as standard.
UK shipping starts at just £2.95 for our standard service with a 1 day shipping service from just £6.95
International shipping for USA and mainland EU starts at just £5.95 (depending on location) The transit time from dispatch is roughly 4-7 business days on average.
What happens if my order is damaged on arrival?
Unfortunately these things happen, But we always resolve them quickly!
Simply reach out to us via our helps desk option on the bottom of the website and one of the team will run through all options available to you.
Whether the be a full or partial refund or complete replacement of your order.
I cant find the performance date I want, can you help?
Yes! We have a request a gig option that you can use. All you need to do is tell us the artist and date you need we will do the rest!
From your submission request to dispatch is still normally processed the same as all our other orders causing you no delay in receiving your item.
Follow this link to submit this order: https://www.thatgig.co.uk/products/requestasetlist